General information about ordering
How does your company work?
To get wide answer to this question, you need to open How It Works page, where you will find all the necessary details about these questions. Moreover, you will see there a thorough guideline.
How can I order a paper?
If you want to order some paper using this service, you need just to fill in the Order Form. You also can order your paper by using phone (toll free) or by utilizing either Email or Live Chat.
How should I fill in your order form?
We have two types of order forms – short and extended. The short order from is placed on the main page of our site. Right after you fill in the short form, press the button “continue” and you will get to the extended form. After you have finished this step, you can go to the next one, and create your personal account. Then, you will need to pay for your paper on the secure payment page.
How is it possible to get a discount?
The pricing policy that is offered by our website has customer-friendly prices and a variety of discounts for loyal clients. Contact our support team using the Phone (toll free), Email or Live Chat, to find out whether you can get a discount before placing an order.
Where can I pass additional material for the writer?
There are two methods that you can use to submit material for the writer. First one is possible if you find your order by entering your account, where you can upload necessary files manually. Another method for you is to contact our Support Service that works round-the clock using Phone, Email or Live Chat.
If it is necessary to have some specific source for my paper, will you find it?
We have access to different resources and it won’t be difficult to find some book or article for your paper. However, if it happens that we can’t find some rare material, we will notify you and try to solve this situation in the best possible way.
If I want to know the status of my order, what should I do?
To get the information about the status of your order is possible from our Customer Support Team. You can contact them using Phone, which is toll free, Email Live Chat or leave a comment on your Personal Dashboard. We want to ask you to be patient, because our editors and writers always answer your questions as soon as they can.
What if I am unhappy with how my order is done?
First of all, every paper is checked several times, but if, for some reason, you really unsatisfied with your paper, you may ask for a free revision. However, according to our Revision Policy, you can do this within 5 days after the deadline of your paper. The writer will make changes you want, but revision instructions shouldn’t be too much different from the originals.
What to do if I need to change something in my order in the last minute?
We work round-the-clock and are ready to help when you need this, but we make any changes in your orders according to our Revision policy. Detailed information about it you can get from our support service that you can contact with the help of Phone (toll free), Email or Live Chat.
I need my paper as soon as possible! When will you send it?
You will get your order at the time that you mentioned in the order form. Don’t hesitate and get in touch with us, if have some questions about the status of your order.
I don’t know how I will get my paper. Can you explain?
You can find your finished paper on your personal account, but we also always send an email that contains its copy.
How do your editing and proofreading services work?
These services will help you to improve the content of your finished draft of the paper. They require changing the content of your draft paper, formatting it according to the necessary style and correcting the mistakes. Usually, editing and proofreading cover change of your paper about 25-30%.
Information on writing team
Who will do my paper?
We always work with qualified ENL writers and never with ESL writers. That is why, you can be sure that your paper will be done by a real professional, who specializes in the topic of your paper and have enough of experience to make the best paper for you.
Do you have qualified writers?
All our writers are professionals in what they do. Moreover, they all have high GPA’s and know how to write papers that get only the best grades.
Can I have a direct connection with my writer?
You can contact your writer using the personal control panel that is located on this website. Moreover, for more effective cooperation between you and your writer, you always can use help of our support service.
Information about plagiarism, payment and policies
Does your service have a Money Back Guarantee?
You will definitely achieve your money back, if there were any breach from our side.
Does your company have a revision policy?
You will get your revision as long as the revision instructions fit the scope of the original ones. Remember that you have only 5 days after the actual deadline when you can ask for revision.
Do you guarantee non-plagiarized papers?
Our company guarantees that all our papers are unique. Each of them is verified with the help of special programs to be sure that everything is fine.
Can you guarantee confidentiality?
Our service is a private one and we understand the importance of confidentiality of our customers.
Is my payment safe?
Without doubt, because we use PayPal – the easiest and the safest system to pay online.