risk management statement Essay

Risikomanagement report

Case study

--A little dine-in cafe located by Chinatown


Our cafe is located in Chinatown, it is held by a China family. That now employs 1 a lot of the time and some casual servers, the restaurant normally features 2-3 waiters during week days and 4 during weekends. In addition, it has 1 kitchen side and two cook. The stakeholder of this particular business would be Chinatown council (community), employees, customers, suppliers, federal government, owner and so forth The purpose of this risk management plan is to permit the restaurant to be aware of the potential risks and stop it by happening to start with. The owner seems responsible to all stakeholders in addition to this way he could use the time reasonably. With methods of idea, observation, surveys, communication, the risks can be identified, analyzed, assessed, and then it can be treated correctly. After the plan is made, it is the manager's task to keep an eye on and assessment the rendering.

Risk factors identification



1 ) Restaurant Kitchen Fire security

Lack of fireplace protection/extinguishing gear

In-regular cleaning and maintenance gear

Deep-fried petrol change rarely

5. Financial supervision

Cost of materials increased

Foodstuff supplier ceased due to weather change and so forth

Change of menu

2 . Customer access and exits


Stairways and security

Emergency exits

Floor maintenance

Customer access( not allowed via kitcken and food well prepared areas) Washing spill

6. Property harm

Poorly obtaining on valuables

Poor environment design which is not able to prevent crime

Deficiency of electronic security system

3. Furniture routine service and inspection


Location(tables not too near kitchen)

Exterior seating

BYO/licensed cafe

7. Money handling procedure

4. Item safety

Food security

Cookware health

Equipment cleanliness

8. Normal disasters

Overflow, hail storms etc

Is lacking in a business continuity plan

9. Recruiting

Succession preparing

Poor personnel supervision and performance appraisal

Personnel turnover/ headhunted by rival

Increased work load and poor personnel morale / staff burn-out

Problems in hiring suitable personnel

Risk assessment Matrix

Risk matrix Essential

Evaluation around the priority dangers

2-3 Leaks are not cleansed up right away and flooring are kept wet 3-3 Lack of knowledge of RSA responsibilities, including all those for BYO 4-1 Not enough Compliance and understanding of most food security requirements 9-2 Excessive workload and poor staff comfort / staff burn-out These priority risks happens typically because staff are deficiency of training and manager level does not give much problems about the protection issues plus the potential hazards of their neglecting supervising behavior. The restaurant wait stuffs' lack of know-how on alcoholic beverages license rules could lead to a fantastic danger like serve under-age customers with alcohol etc . The same analysis applies with food security issue. In the event the manager level or the suppliers are are not able to make sure the security of meals and products, it could bring about great problems for the reputation of business, monetary lost, and threatening buyer even stakeholder's health. Due to the Chinese tradition background, organisations turn to more than work their particular employees and extremely little payment would be giving out for hard working employees, this would lead to the employee's lack of motivation.

Risk Therapies focused on the highly potential risks

Detailed risks:

Fall and falls (customers / employees)

All of us will require workers to wear non-slip shoes. As well, we can set out a cleaning timetable, and allocate employees to clean and look into the floor frequently, including kitchen, dining place and bathroom. We is going to tell the employees to set warning signs when the floor is definitely wet, and clean up as quickly as possible. Alcohol solutions associated with regulations



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